Like most people, my phone is the centre of my technical world but currently, it’s a passive tool; for it to support me, I have to initiate the interaction. i.e. check my calendar etc.

For my phone to work better as part of a distributed cognitive system, it needs to integrate into to my life. It must pro-actively support remembering people and places and use that information to create an intervention designed to support me being a better version of myself.

(Note: I say support, rather than automate)

How could you envisage a solution that can know from my location and time, that the train I wanted to get is delayed, or that I’m going to miss it? What are my options to arrive at my destination at the right time? If I can’t, how can it support me to let my friends/work colleagues know that I’ll be late for an appointment, or that I’ll miss dinner?

How smart should it be? Could it know that I have awful reception for most of my 1-hour train journey and let people know I’m “unavailable” for the hour?

A system such as this is not a broadcast tool. It’s a support tool, designed to allow me to manage my hectic world. I want it to understand and act like me but not to be me. I want it to support me being the best version of myself: aware, thoughtful and conscious of the space, time and contexts I operate in.