10: Authentication issues

2022-11-23 – Wednesday

  1. One of our client’s apps has an authentication issue.
  2. People are able to log in but can’t access their learning content in the app.
  3. This is notable for two reasons:
  4. Firstly: The auth services were written by a third-party developer, who has left the project, and no one understands the project or even the programming language.
  5. There was a sync function written to solve this problem, but no one at the clients knows how this function works, so when it doesn’t work, everyone is left scratching their heads.
  6. Secondly: I have to pull Josh temporarily onto the project to understand the syncing function, discover what it’s supposed to do and figure out what the underlying cause of the problem is.
  7. We are not directly responsible for this API. Still, as is the way, we have found ourselves in a position where we need to temporarily take ownership to resolve the issue and generate a positive outcome.
  8. Reading: Makers by Cory Doctorow
  9. Wordle 522 – i forgot to do wordle 😢

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